What did you do last week?
Did you take on a big and challenging project or find a new million
dollar customer? I still think I can top
that. I spent my week with some of the
industry’s top integration firms’ and manufacturers’ best and brightest
operating executives and next generation leaders. Was there a secret InfoComm or NSCA meeting? No. I
was at the USAV APEX Integrator’s Summit.
We spent the week in awesome seminars, group discussions, panel
briefings, technology showcases and social events. In this blog you will find some of the
highlights from this great week.
THE PEOPLE: First I
want to share a little about the people I spent the week with. I would like to do this from a different
angle than usual. So, here goes: I spent
my week with some amazing people. I
spent dinner with an awesome proud father of a downs syndrome son. This father was one of the most driven
project/program managers I know and to learn that his home life is so
challenged taught me more about how driven and caring this man is than I ever
knew. I sat at lunch with an inventor
that holds 3 patents. This same man was
so intent on listening to what others had to say and so willing to learn from
others you would have never known that he himself was one of the best
instructors our industry has to offer. I
sat in a session and learned about new ways of thinking from the fashion
industry (really, the fashion industry?) and I learned an awful lot from this
session and this instructor was awesome (and as an instructor myself, you know
I don’t say that very often). At yet
another dinner, I sat with someone who built their own video walls 15 years
before ANY manufacturer ever build one. I
spent time with a couple of AV/IT firms that are well down the road of
converging their AV and IT departments.
These companies confirmed for me that the investment in people and
showing loyalty matters. They care for
their people and care how their people progress in life. This investment pays off in dividends with
returned loyalty and unmatched service to their customers. I also spent time with a few family owned
businesses and learned more and more about the passion that goes behind
starting, owning and running a business of passion instead of profit. From this group of people, I learned more
about the passion in this industry than any big trade show or big stage keynote
speaker could have ever taught me. I was
blessed to be with some of the industry’s most passionate people who were
willing to share their knowledge and insights.
THE PROGRAMS: During
these meetings and training sessions we discussed the major programs and
support that the USAV Group offers its members and how the members support each
other. This was another huge lesson for
me. The way this group leverages the
collective knowledge and experience amazes me.
USAV as a whole is of one character.
The executives from the group have clearly gone through a painstaking
process in selecting their group members, in that, every member is of a very
similar character. With this, the group
as a whole emotes one collective message – we care and we share. I learned from this group that there is such
a thing as healthy competition. By the
nature of the business these businesses are competitive, but these particular
companies have found a common ground where they can share information, methods
and best practices for the betterment of each other and the industry. With this collective mindset, they are able
to share resources across the country and throughout North America. The big lesson I learned here is that as a
group these integrators are much stronger, smarter and more effective than if
they were working separately. I am proud
that they allowed me to be part of their meeting and their group.
What a week. My only
complaint about the whole week was that although I did take third place in the
bowling contest, I was a little disappointed that there wasn’t a prize for
overall bowling high score or fastest ball.
But, in all seriousness, I love learning and I love being in great
company, so this was the perfect week. Was
this week better than completing a huge project or finding a million dollar
customer? You bet it was!!!
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